Retail_jobs_satisfaction

What is “Job Satisfaction” Anyway?

By Susan de la Vergne
Scenario 1) Mark, a software engineer in Silicon Valley, disliked his boss. “If only I worked for Ekan instead of Sean. Sean argues with me all the time. It’s like he doesn’t think I know what I’m doing.” So Mark manages to get transferred to Ekan, who has a reputation as a hands-off, high energy manager. But after Mark makes the move, he finds out Ekan has a short fuse, gets furious and comes unglued when a sev 1 problem hits the team, as it often does.

grouchy-guy

Are We Just Grouchy People?

By Susan de la Vergne
Have you ever noticed how often we’re dissatisfied about how things are going or about what other people are doing? People are stupid / wrong / mean / impossible. Systems are slow. Traffic is a nightmare. Management doesn’t get it.

listening cartoon (2)

Why Active Listening Stinks

By Chris Sheesley
Anyone motivated to read this article already knows active listening skills through exposure to it in training and books. Yet, if you’re like most people, you find it strangely distasteful to be either the giver or receiver of active listening technique.

team at work1

What Keeps Engineers from Advancing in Their Careers?

By Gary Hinkle
Chris is an engineer at a leading scientific instrument company, and his career is stuck. He hasn’t been promoted in years. He’s an Engineer III, but he thinks he should be at least a IV (out of six levels altogether). He has more than ten years of experience, and he knows he’s made several significant technical contributions to the company’s products.